Lock or replace a Card
Lock or replace a card
Discover 3 features to help you manage your Desjardins credit or debit card using our mobile and online services.
Act quickly if your credit or debit card is lost, stolen or damaged, or if you haven't received it yet.
3 features for managing your card
Lock a lost or stolen card
Temporarily lock your card to avoid any fraudulent transactions until it turns up or you replace it.
Report a lost, stolen or missing card
Report your card as lost, stolen or missing if you're sure it won't be recovered.
Replace a damaged card
Replace your card if it's damaged or defective.
Desjardins credit card
Manage your credit card online
You can access these features via our mobile and online services by following these steps.
- Log in to the Desjardins mobile services app.
- In the Accounts section, select See all.
- On the Accounts summary page, select the credit card you want to manage.
- Select Account actions menu, then Manage card.

- Log in to AccèsD.
- Select the credit card you want to manage.
- On your credit card page, select the Account actions menu.
- Select Manage card.

Contact us
If you'd prefer to speak with someone, you can call us.
Desjardins Debit Card
Manage your debit card online
You can access these features via our mobile and online service by following these steps.
- Log in to the Desjardins mobile services app.
- In the Accounts section, select See all.
- On the Accounts page, select the card you want to manage.
- Select Manage card.

- Log in to AccèsD.
- Select the debit card you want to manage, then select Manage card.

Contact us
Here's how to get in touch if you'd prefer to call us for assistance.

3 tips to avoid credit and debit card fraud
- Never leave your cards out in the open, whether you're at work, in public or in a car.
- Always check that your card is returned to you after a purchase.
- Always check your monthly account statement. Immediately report any transaction that you believe to be fraudulent.
Frequently asked questions
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