Limits, funds on hold and authorized transits
See your limits for ATM withdrawals, direct payments and transfers, and learn more about funds on hold and authorized transits.
Daily and per-transaction limits
Your caisse or branch can make changes to your daily limits for direct payment, transfer and ATM withdrawals based on your profile, needs and habits. You can also temporarily change your daily limits using our mobile and online services.
| Transaction type (using your Desjardins Debit Card) | Limit per transaction | Default daily limit | Personalized daily limit |
|---|---|---|---|
| Direct payments using the chip | No limit | $1,000 | Up to your available account balance |
| Contactless payment | $250 There’s a limit on how many contactless transactions you can make in a row. After that, you’ll have to insert your debit card and enter your PIN to proceed. | $1,000 | Up to your available account balance |
| ATM withdrawals | Desjardins: $1,000 AccuLink: $300 International: $500 | $1,000 | Up to $2,500 per day |
If the ATM or merchant payment terminal has a limit lower than the transaction limit on your account, the lower limit will apply.
Transfers
| Transaction | Daily limit |
|---|---|
| Interac e-Transfer® | Sending: $5,000 per transfer per 24-hour period Receiving: $25,000 per transfer |
| Transfers between Desjardins members (using our mobile and online services or at an ATM) | From an account: $5,000 per day Members under age 18: Up to $5,000 per day From a Desjardins credit card: $1,000 per 24-hour period |
Funds on hold
Funds on hold are deposits that a member has made to their account, but which haven’t cleared yet. The clearing process may take 5 to 15 days and applies to:
- ATM and teller deposits
- Mobile deposits
- Transfers from another financial institution (excluding Interac e-Transfers)
Cheque clearing times
| Types | Business days |
|---|---|
| Canadian items drawn from a financial institution in the same province as your caisse or branch | 5 days |
| Canadian items drawn from a financial institution in a different province from your caisse or branch | 10 days |
| Funds in US dollars drawn from a US bank | 15 days |
| Funds in US dollars drawn from a Canadian bank outside of Quebec | 10 days |
| Funds in US dollars drawn from a Canadian bank or caisse in Quebec | 7 days |
| Transfers from another financial institution (excluding Interac e-Transfers) | 7 days |
Good to know
The release of funds doesn't guarantee that a transfer or cheque is valid. They may be rejected from 1 day to 6 years
When a transfer or cheque is rejected, the amount must be repaid immediately and will be withdrawn from your account.
Authorized transit
An authorized transit is the maximum amount you can withdraw right after you deposit a cheque or receive a transfer. Your caisse or branch sets it when you open your account and may lower it at any time.
You can also ask your caisse or branch to change your transit or remove a hold on funds.
Cheques in US dollars
Cheques in US dollars take between 7 to 15 days to process, depending on their origin. If a cheque is rejected by the issuing bank, you may need to pay service fees.
Cheques in US dollars must be deposited in person at a caisse or branch. Make sure the cheque is in your name and that you’ve endorsed it by signing the back. To deposit money into your account from abroad, make an international money transfer.
3 ways to prevent holds on funds
Contact us
By phone
Montreal area:
514-224-7737 This link opens your phone app. (514-CAISSES)
Elsewhere in Canada and the US:
1-800-224-7737 This link opens your phone app. (1-800-CAISSES)
We can also call you when it's convenient.