Transfers
Learn about the different ways you can transfer money to another account, person, business or country.
What you need to know
Sending and receiving money online
Sending money
- Free if you stay under the limit included in your transaction plan. Fees may apply if you exceed this limit, if you don't have a transaction plan or if you're sending money internationally.
- Money available immediately,
1 except for international transfers.
Receiving money
- Free, except for international transfers over $50
2 - Processing times vary
5 ways to transfer money
Select a type of money transfer or scroll down to view all the options.
Good to know
You can set up automatic money transfers on AccèsD , which should go through on the date and at the frequency you choose.
International money transfers
Send money to someone outside your province via SWIFT or to someone abroad via international direct deposit.
You can also transfer money to your Desjardins Bank account from your Canadian Desjardins account.
Limit: depends
Available: on AccèsD (from a web browser) or at a caisse or branch
Transfers between Desjardins accounts
You can transfer any amount from one Desjardins account to another.
Limit: none
Available: on AccèsD, at an ATM, at a caisse or branch or by phone at 1-800-224-7737 Phone number for AccèsD customer service. This link opens your phone app. (1-800-CAISSES)
Transfers between Canadian and US dollar accounts
Transfer money between your Canadian dollar account and US dollar account. You can check the daily exchange rate to see what your currency is worth before making the transfer.
Limit: none
Available: on AccèsD from a web browser
Desjardins money transfers
Transfer money to anyone with a Desjardins chequing account or credit card.
Limit:
- $5,000 per day if you're 18 or older
- $1,000 per day if you're under 18 (can be changed at a caisse or branch)
Available: on AccèsD, at an ATM, at a caisse or branch or by phone at 1-800-224-7737 Phone number for AccèsD customer service. This link opens your phone app. (1-800-CAISSES)
Making a transfer
Online
You must add a recipient on AccèsD before you can transfer them money.
- Log in to AccèsD from a web browser.
- Select Add a recipient, then follow the instructions.
At an ATM
You must select your recipients on AccèsD before you can send them money at an ATM.
- Log in to AccèsD from a web browser.
- Select Manage ATM access, then follow the instructions.
- Go to an ATM to make the transfer.
Transfers from another financial institution
Transfer money to your Desjardins account from your Canadian dollar account at another Canadian institution. You cannot transfer money from your Desjardins account to another financial institution.
Limit: none
Available: on AccèsD
Making a transfer
You must first add and activate your non-Desjardins account on AccèsD to make a transfer.
- Log in to AccèsD from a web browser.
- Select Transfers in the right-hand menu, then Inter-institution transfers.
- Follow the instructions.
FAQ
Do you hold my money when I receive a transfer?
We don't hold your money when you transfer between Desjardins accounts or receive an Interac e-Transfer or a transfer from another Desjardins member.
If your transfer comes from another financial institution, an amount equal to the difference between the transfer amount and your authorized transit is put on hold in your Desjardins account for a few days.
How do I view a transfer on AccèsD?
To view a transfer that was sent or received on AccèsD:
- Log in to AccèsD.
- Select the account you made or received the transfer from.
- Locate your transaction by using the magnifying glass or filters to search.