How to authorize dependents to access your group insurance information
Learn how to authorize your spouse or other dependents to access or make changes to your account information.
Instructions
Log in to the secure site. On the home page, select Your account, then the Account overview link.
In the Personal information section, under Consultation profile, select the Edit button.
On the Consultation profile page, select the Yes button for each authorization you want to give a dependent. Then select the Add a person button and enter their name.
When you’re done, select the Next button.
Make sure all the information is correct. Select the checkbox to confirm, then select the Transmit button.
Call us
You'll need your group and certificate numbers.
Monday to Friday: 8 AM to 8 PM (Eastern Time)
1-800-263-1810 This link opens your phone app.