Help centre

Learn how to do your banking and insurance tasks online and find the answers you're looking for.

Online banking and insurance guides

Topic: Insurance How to file a group insurance claim online
Topic: Insurance How to get your group insurance claims report
Topic: Business How to navigate your online business accounts (AccèsD Affaires)
Topic: The basics How to navigate the Desjardins mobile services app
Topic: Credit cards How to change your credit card PIN
Topic: Credit cards How to Redeem Your BONUSDOLLARS
Topic: Transactions How to Send Money by Interac e-Transfer
Topic: Transactions How to Delete Interac e-Transfer Recipients
Topic: Transactions How to Edit Contact Information of Your Interac e-Transfer Recipients
Topic: Transactions How to Add Interac e-Transfer Recipients

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1-800-224-7737 Phone number for AccèsD customer service. This link opens your phone app. (1-800-CAISSES)

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Interac^® and Interac e-Transfer ^® are registered trademarks of Interac Corp. Used under licence.

BONUSDOLLARS ^® is a registered trademark of the Fédération des caisses Desjardins du Québec. 