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Desjardins Identity Protection

Benefit from free added security for your personal and financial information with Desjardins Identity Protection.

Benefits of Desjardins Identity Protection

  • Fraud protection

    Your Desjardins accounts and assets are protected in the event of unauthorized transactions.

  • Identity theft support

    If your identity is stolen, we can guide you through every step of the identity recovery process.

  • Reimbursement

    If your identity is stolen, you may be reimbursed up to $50,000 for expenses to restore your identity.

  • Credit monitoring

    You can check your Equifax® and TransUnionTM credit reports on AccèsD.

How we protect your personal information

  • We don’t share any of your information without your consent.
  • We never ask for your password or PIN (personal identification number).
  • We don’t recommend sharing personal information over the phone unless you called us.
  • We never contact you to request confidential information about yourself.
  • We may contact you to confirm a transaction if we notice unusual activity on your card.

Tips for preventing fraud

We cannot protect you if you voluntarily share your login information with third-party financial apps. These apps may store your banking information.

Beware of the risks of fraud and data breaches when sharing your information.

  • Read the privacy and security policies of any financial apps before using them. Make sure you understand how they collect and use your information.
  • Turn on security alerts to keep your accounts secure.

Your credit report on AccèsD

You can check your Equifax and TransUnion credit reports for free anytime in the Credit report section of AccèsD.

You can also sign up to receive email alerts when there’s a change in your credit report by going to My Profile in the TransUnion CreditView® Dashboard.

Additional information

Protection against identity theft

Learn more about identity theft and how to protect yourself.

Learn more about identity theft.

Digital identity verification

Learn how the Interac® verification service keeps your personal information safe.

Learn more about identity verification.

Assistance services

See how we can help you if your identity is stolen.

Learn more about our assistance services.

Cybereco’s kit for businesses

Teach your employees about cybersecurity and find tools to help you protect your business.

Learn more about the Cyberkit.

Call us

Or we can call you when it’s convenient.

The information displayed in your credit report is for information purposes only and does not constitute financial advice. Desjardins does not have access to this information and it should not be interpreted as credit approval. Desjardins is not responsible for the accuracy of the information in your credit report, or for any decisions made based on this information.

The information provided by the TransUnion CreditView Dashboard is for information purposes only and does not constitute financial advice. Desjardins does not check this information and it should not be interpreted as credit approval. Desjardins is not responsible for decisions based on the information in the CreditView Dashboard.

The Equifax Credit Score is based on Equifax’s proprietary model and may not be the same score used by third parties to assess your creditworthiness. This score has been provided for your own educational use. Third parties will take into consideration other information in addition to a credit score when evaluating your creditworthiness.

Equifax ® is a registered trademark of Equifax Canada Co. Used under licence. The TransUnion TM in Canada is registered to Trans Union LLC. CreditView ® is a registered trademark of TransUnion Interactive Inc. Used under licence.