Desjardins Business Debit Card
Use your debit card for seamless in-store purchases and ATM transactions.
How to use your debit card
Your Desjardins Business Debit Card works just like your personal debit card. You can get one for free upon request. When you receive your first debit card, call us at 1-888-233-2473 Phone number of business customer service for Canada and the US. This link opens your phone app. or go to a caisse or branch to activate it.
To pay for purchases, insert your card in the terminal and enter your PIN or use one of these other payment methods:
Contactless payments
Tap your card to make purchases of up to $250 quickly and easily wherever Interac Debit® contactless payments External link. is available.
Deposit-only Desjardins Business Debit Card
You can get deposit-only debit cards for your business. They can't be used to make other transactions. You can issue these cards to others to allow them to make deposits without giving them access to sensitive account information.
Direct payment and ATM withdrawal limits
Daily limits on direct payments using the chip or contactless payment may be different from those for ATM withdrawals. There are 2 different types of daily limits:
- A permanent limit is the maximum amount per day you can use to make purchases, purchases with cash withdrawal or standard ATM withdrawals.
- A temporary limit is the maximum amount per day you can use for a limited period of 1 to 5 days to cover upcoming purchases, purchases with cash withdrawal or ATM withdrawals that exceed your permanent limit.
If the ATM or merchant payment terminal has its own limit that's lower than the transaction limit on your account, the lower limit will be applied.
View or modify your daily limits
Personalize your daily limit for debit card purchases and ATM withdrawals to better meet your needs. You can view your limits and increase your temporary limit on AccèsD Affaires.
View your limits
- Choose the account.
- Select Information.
- Select ATM withdrawal limit or Direct payment limit.
Change your temporary limit
- Choose the account.
- Select Information.
- Under Daily limits, select ATM withdrawal limit or Direct payment limit.
- Under Temporary limit, select Enable.
- Fill in the fields and select Continue.
- Read the terms of use, then select Accept. You'll get a confirmation message.
If the feature is unavailable, if you need assistance or if you want to change your permanent limit,
call us at 1-888-233-2473 Phone number of business customer service for Canada and the US. This link opens your phone app.).
Direct payment limits for chip or contactless payments
| Interac Debit direct payment limit using the chip | Amount |
|---|---|
| Limit per transaction | Your default or personalized limit |
| Default permanent daily limit | $5,000.00 |
| Personalized daily limit | Between $0 and your available account balance |
| Interac Debit contactless payment limit | Amount |
|---|---|
| Limit per transaction | $250.00 |
| Default permanent daily limit | $5,000.00 |
| Personalized daily limit | Between $0 and your available account balance |
Good to know
Once you reach $400 in contactless transactions, you'll need to insert your card in the terminal and enter your PIN. This is to increase the security of your card.
ATM withdrawal limits
You can use your debit card to make withdrawals at ATMs within Canada and abroad. For information on ATM fees, see our fees for businesses.
| Within Canada – Desjardins or Interac network ATMs | Amount |
|---|---|
| Limit per transaction | $1,000.00 |
| Default permanent daily limit | $1,000.00 |
| Personalized daily limit | Between $0 and $2,500.00 |
| Within Canada – AccuLink® network | Amount |
|---|---|
| Limit per transaction | $300.00 |
| Default permanent daily limit | 1.000.00 |
| Personalized daily limit | Between $0 and $2,500.00 |
| International – PLUS* network | Amount |
|---|---|
| Limit per transaction | $500.00 |
| Default permanent daily limit | $1,000.00 |
| Personalized daily limit | Between $0 and $2,500.00 |
7 tips to protect your Desjardins Business Debit Card
The electronic chip, transaction limits and PIN are measures that make your debit card transactions more secure. You can also help protect your account by following a few simple rules.
- Never lend your card or give your PIN to anyone.
- Memorize your PIN. Don't write it down anywhere—especially on your card.
- Always keep your eye on your card during transactions.
- Hide the keypad from view when entering your PIN.
- Don't enter your PIN a second time without first checking that the previous transaction was cancelled.
- At the end of the transaction, take your card and get a transaction receipt.
- Beware of phone scams
Lost or stolen card
If you lost your card or think it was stolen, call us right away at 1-888-233-2473 Phone number of business customer service for Canada and the US. This link opens your phone app..
Fraud protection
- Security alerts by text message if we detect unusual activity on your account
- Zero Liability protection if fraudulent transactions are made with your card
- Desjardins Identity Protection to safeguard your assets and support you if your identity is stolen
Terms of use
FAQ
I left my debit card in an ATM. What should I do?
If you forget your debit card at an ATM, call us at 1-888-233-2473 Phone number of business customer service for Canada and the US. This link opens your phone app. For security reasons and to protect your account, we may have to destroy your card and send you a new one.
I entered my PIN incorrectly 3 times, and now my card is blocked. What should I do?
For security reasons, your debit card will be blocked if you enter your PIN incorrectly 3 times in a row. To reactivate your card, you'll need to go to any Desjardins caisse or branch with 2 pieces of valid ID, including at least 1 signed photo ID. If you can't come to us, call us at 1-888-233-2473 and we'll replace your card remotely. Phone number of business customer service for Canada and the US. This link opens your phone appand we'll replace your card remotely.
How do I change my debit card PIN?
You can change your PIN 24/7 at any of our ATMs by following these steps:
- From the main menu, select Balance, statement, PIN change or repayment.
- Select PIN change.
- Follow the instructions.
You can also change your PIN at a caisse or branch. Alternatively, you can call us at 1-888-233-2473 Phone number of business customer service for Canada and the US. This link opens your phone app. to replace your card and get a new PIN by mail.
Can I use my debit card when I travel outside Canada?
Yes, you can use your debit card when travelling abroad.
Look for PLUS* network ATMs. The PLUS network is like Canada's Interac network. It accepts PINs of 4 to 13 characters. Enter your 5-digit PIN as usual.
For more information about international ATM fees, see our fees for businesses.
In the United States, you can also withdraw money from ATMs in the NYCE® network. Direct payment is also accepted at more than 2 million businesses affiliated with NYCE.
You should always plan an alternative way to get local currency while you're travelling. Contact your caisse or branch to find out about available currencies before you travel.